Policies
Authenticity
Hold
International Orders
Layaway
Payment Methods
Privacy Policy
Product Descriptions
Return Policies
Shipping
All items on the Ann’s Fabulous Finds website are guaranteed to be 100% authentic. We do not sell reproductions. Our experts take the time to thoroughly inspect each item for authenticity and only authentic items will be found at Ann’s Fabulous Finds. If a consignor’s item is determined by our experts to not be authentic, the consignor will be charged an authentication fee ($150 for each Hermès Birkin or Kelly bag; $75 each for any other bag in question), plus an additional fee for return shipping. If you have any questions regarding an item, please email us.
When an item says that it is on hold, it has been ordered and we are awaiting payment. If you are interested in an item that shows an On Hold status, email us and we can add your name to a waiting list for the item. In the event the item is made available, we will notify those on the list at the same time.
International Payment
For international orders, we can accept bank wire, American Express, and Shopify Payments. Shopify Payments is a secure way to use major credit cards, Apple Pay, Google Pay, or Shop Pay.
International Shipping
We are now shipping internationally to many countries. International shipping costs range from $25-$50. Items made of exotic skins (i.e. python, elephant, lizard, etc.) will only be shipped within the United States. Please email us for information about your country.
Customs Fees
International orders may (and most probably will) attract customs fees and import duties payable to the country where it was delivered. Any additional charges incurred are to be paid directly by the customer. Unfortunately, we cannot estimate these costs for you as they vary greatly from country to country. We do not undervalue our products on customs forms, but state them as used goods at the amount you paid.
Layaway Process
The way layaway works is that you check out and select our layaway option when asked to pay. We will then contact you to ask you how you would like to proceed. We have 30 and 60 day layaways. Both require a 30% deposit. For the 30-day layaway, the balance is due on day 30. For the 60-day layaway, you pay another 30% on day 30 and the balance on day 60. Any layaway can be completed early by paying in full. We will then ship it immediately. We accept credit cards via Shopify Payments, PayPal, and over the phone at 248-251-0025. Out of fairness to both our customers and consignors, we only keep items on hold for 24 hours without a deposit. The layaway period begins on the date that an item is placed on hold. Layaway returns are treated as a return (not as a cancellation, see Return Policy for details). Also note that credits resulting from a canceled layaway may not be used as a layaway deposit. For each layaway, a new deposit is required. Please note that we may change layaway terms on specific items or for special offers. We reserve the right to deny layaway to anyone or everyone.
Layaway Extension
After a layaway has begun, occasionally things happen and we are asked to extend a layaway. If we agree to the change in this ongoing layaway, there will be a 10% charge computed on the total price of the item, minus shipping or taxes. This charge will be added onto the total price of the item and be non-refundable.
Layaway Cancellation
If a layaway is canceled, we will retain all funds paid towards it, minus 10% of the total cost of the item, as a store credit. The 10% will be non-refundable and will not become a store credit. Store credits resulting from a canceled layaway may not be used as a layaway deposit. For each layaway, a new deposit is required.
Layaway Returns
Items placed on layaway can only be returned for a store credit minus shipping fees and a 10% restocking fee.
Credit Cards, PayPal, and Bank Wires
We accept all major credit cards, Visa, MasterCard, Discover, and American Express via PayPal or Shopify Payments.
- At checkout, enter code WIRE_DEPOSIT in the Discount/Gift Card field
- Pay the 5% wire deposit using a credit card, PayPal, or Shopify Payment
- We will send you our bank wire information along with your balance due
- Pay the order balance by bank wire within 5 days
- Send us an email so we know to watch for the incoming transfer
- Once the transfer is received, we will ship your order
If proof of a sent bank wire is not received within 5 days of the order, your item(s) will be taken off hold and made available for sale to our other customers. In cases of limited verification data or high-value transactions, payment via bank wire may be required.
Affirm
Affirm offers outright purchases with instant installment financing, so there is no waiting for what you want. We offer easy checkout with Affirm and payment options over 3, 6, or 12 months. Just select Pay with Affirm at checkout to get your dream handbag with no payments for 30 days!
(Please note that Affirm is not compatible with our AFF Layaway program. This is for outright purchases only.)
International Payment
For international orders, we can accept bank wire, American Express, and Shopify Payments. Shopify Payments is a secure way to use major credit cards, Apple Pay, Google Pay, or Shop Pay.
Advertising Notice
Third-party vendors, including Google, show our ads on sites on the internet. These sites use cookies to serve ads based on a user's prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
Privacy Policy
Ann's Fabulous Finds will not sell or release any information gathered by the site. All credit card transactions are processed through Shopify Payments, PayPal, or American Express, which do not give us access to credit card information. We do not keep credit card information.
Mobile terms of service for SMS marketing can be found at https://anns-fabulous-finds.myklpages.com/p/mobile-terms-of-service.
Ann's Fabulous Finds makes every effort to show the merchandise as accurately as possible. Any imperfections in an item will be depicted or described. We do our best to photograph and describe the merchandise, however, color variations can occur due to differences in reproductions and monitor representations. Please contact us if you have any questions. We will also take more photos of the item to help you make your decision.
Ann's Fabulous Finds takes great care in accurately describing our merchandise. If you are unhappy with your purchase, the item can be returned for a refund, minus any shipping charges incurred by AFF. Please notify us within 48 business hours of tracked delivery to authorize the return. The item will need to be returned within 10 days and be in the exact condition it was in when it left our shop. All security devices must be intact. Items placed on layaway can only be returned for a store credit (minus shipping fees and the 10% restocking fee).
- Please complete the enclosed return form, so we know it’s a return and not a consignment.
- You will be responsible for the the cost of returning the item to us.
- Feel free to use whatever courier you prefer to return your item.
- Wrap the box securely, insure it, and send it here:
Bloomfield Hills, MI 48302
International Returns
For international orders, any refund of customs duties, taxes, or fees of any kind are a matter between you and the officials of your country, as they collected this money. We are definitely willing to help you with supporting documents from our end, should that need arise.
Layaway Returns
Items placed on layaway can only be returned for a store credit minus shipping fees and a 10% restocking fee.
Initiating a Return
All merchandise will be shipped within 48 hours after receiving payment. Exceptions are holidays, weekends, and dates noted on website. All items will be fully insured when shipped. Purchases made by credit card will only be shipped to the verified credit card billing address.
International shipping
We are now shipping internationally to many countries with a shipping charge of $25.00-$50.00. Items made of exotic skins (i.e. python, elephant, lizard, etc.) will only be shipped within the United States. Please email us for information about your country.
